Why You Should Have a Service Plan for A/V

Jul 27, 2023 7:30:00 AM / by Smarter Systems

Let's be realistic for a minute.


Technology shouldn't be looked at as a return on investment.  Here's a scenario on why.


Your team is prepping for a big meeting, and you walk into the office a few minutes early to get the conference up and running.  But out of nowhere, your system isn't turning on.


Upset businessman during a video conference in his office


You're stunned.  You just installed this eight months ago....and it's already broken?


But don't fret.  The solution is probably easier to spot than you realize.  And although it's frustrating that it's not working right now, well, we've got a solution!

Why Concierge Service & Support Matters

When you purchase and install a commercial system, it can be easy to overlook routine maintenance.  The system should work, right?  The worst word in A/V is should.

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Fortunately, there's a couple of roads that lay ahead.  If we can't troubleshoot the system remotely, our trained technicians may require a site visit to diagnose the issue with your system.


However, that may not come cheap.  Just sending to technicians to site comes at a price.  And we haven't even resolved your problem yet.


But there's a better way.  Enrolling in a service plan when you install A/V equipment  can maximize the efficiency and longevity of your system.


Whether you're a small business or a large corporation, a service plan is a smart investment that can save you time, money, and potential headaches in the long run.


Here's three reasons how a service plan can help you out.

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A service plan ensures prompt and reliable technical support.


A/V systems are complex and may encounter issues from time to time, leading to downtime and disruptions in your operations.


With a service plan, you'll have access to dedicated technical experts who can quickly diagnose and resolve problems.


Additionally, routine maintenance can ensure that your A/V systems are up to date with the latest technological advancements, providing you with a competitive edge in delivering high-quality audiovisual experiences.


Ultimately, this allows you to focus on what matters most: your core business activities.


Leverage Cost Savings


Another advantage of having a service plan is the potential for cost savings.


Rather than paying for ad hoc repairs or emergency services, a service plan covers any problems outright.


If something goes wrong, you're covered for the length of the agreement.  One core component service ticket pays for itself under a service agreement.


Confidence in Your Day to Day Operations

Lastly, a service plan provides peace of mind.  Knowing that a team of experts are ready to assist you allows you to focus on your business objectives.

Portrait of confident young male executive with colleagues in meeting at creative office

Whether it's a crucial presentation, an important client meeting, or a high-profile event, having reliable A/V systems is essential.


With a service plan, you can ensure that your technology works seamlessly, enhancing your professional image and delivering an outstanding experience to your clients, customers, and employees.


Ready for an A/V Service Plan?

If you're interested in bundled service plans, we have a solution called JUMPSTART ROOMS that might appeal to you.


Combining pre-bundled room options with a service plan exactly like the one described above, you can easily propel your way to success in day-to-day operations.

View JUMPSTART  ROOMS OptionsAlternatively, if you're interested in an A/V service plan but don't want a room bundle, check out this blog explaining A/V as a Service (AVaaS).  It's an A/V service plan with no downpayment!


Check out our in-depth blog on the difference between leasing and AVaaS!


Topics: Conference Room, AV Integrator, JUMPSTART ROOMS, Additional Services

Smarter Systems

Written by Smarter Systems