• Directs and manages field related operations including assigned crews, both internal and external (sub-contractors).

  • Ensures all equipment, programming, and documentation needed for the project is obtained before arriving at the job site.

  • Works with Project Manager to maintain an accurate schedule, track progress and provide daily updates for project status.

  • Works with the engineering staff for any design or programming needs.

  • Ability to work with Control and DSP systems including loading code, troubleshooting 



  • Capable of effectively interacting with other construction trades, sub-contractors, and end users.

  • Responsible for system commissioning and all field related documentation.


  • Good verbal and written communications skills.

  • Excellent working knowledge of AV Installation practices & procedures.

  • Cable Pulling, Rack Building, Signal Termination, System Calibration, System Testing.

  • Final Commissioning experience.

  • Digital Control System, DSP and IP-enabled Device Integration experience (examples: Crestron, BiAmp, Extron, etc.)

  • Knowledge of Videoconferencing Systems required (Polycom, Cisco, Skype for Business).

  • Ability to read and use CAD/Blueprints and other design drawings.

  • Computer literate in Microsoft Office.

  • Infocomm Certifications preferred (examples: CTS, CTS-I, CTS-D).

  • Other Industry Certifications that are helpful (examples: DMC-E, DMC-T, SMART, RCDD, EST, CET, MCSE, etc.)
  • Valid Driver’s License with good Driving Record.
  • Extended travel as much as 50%.


  • Assess blueprints, callouts and other contractor generated documents for Audio Visual design components

  • Create elevations and equipment renderings that represent equipment placement for cable pathways and AV components installation

  • Prepare and review rough sketches and review them along with the engineering team

  • Identify potential operational issues

  • Ensure final design comply with regulations and quality standards

  • Works with Design Engineers, Project Managers


    Operations Team to compile CAD and other AV line drawings into an integrated file format for review.

  • Meets agreed upon goals and objectives in a timely manner.

  • Arrives to work, meetings, appointments, and other work-related functions on time and as scheduled

  • Interact with organizational team members and other departments in a professional manner

  • Proficiency in MS Word, MS Excel, and MS Outlook is a must

  • Performs other duties as assigned by management


  • Valid Driver’s license

  • Ability to travel

  • High School Diploma

  • AutoCad


    2 years in a commercial environment

  • Strong organizational skills


  • College Degree

  • Commercial Audio-Video experience

  • CTS Certification


The Senior Audio Video Design Engineer role is responsible for the design and specification of custom audio video and teleconferencing distribution systems. The engineer designs meeting space systems and pathways for the associated infrastructure.

Designing and building teleconferencing and low-voltage audio video systems including: appropriate system concepts, calculations, layout, sizing, selections, specifications, and coordination with sales and operations. The successful candidate should have experience in audio and video conferencing, digital signal processing, mix/minus audio, room control systems, multi-source signal distribution of electronics over low voltage wiring.

The Audio Video Engineer will be expected to self-perform the tasks listed below and coordinating with other team members in the following activities:

* Must be self-motivated, positive in approach, able to help create, develop and implement project process improvement(s)
* Act as liaison between and meet with sales, project management, and operations when a project is turned over for installation.
* Work with vendors to obtain the best solution
* Create Bill of Materials and Scope of Work for projects
* Provide detailed CAD Elevations, Reflected Ceiling Plans, Line Drawings and annotated floor plans for project planning and installation
* Meet bid schedules and deadlines
* Have the ability to meet strict timeframes
* Attend project calls and meetings to cover all details and expectations of the project as they were designed
* Must be able to travel as needed for site visits
* Must be able to manage multiple projects/estimates and present a high level of organization
* Must have the high skill level to interpret blueprints and other project documents, including but not limited to, ITB / RFP specifications, reporting and quality requirements
* Perform site visits to inspect and evaluate existing systems or to inspect work in progress
* Assist project teams with producing project deliverables.
* Working closely with the sales team
* Assist sales teams with take offs and proposal development
* The Audio Video Engineer will complete other responsibilities as assigned



* 5-7 year's recent experience in the audio video design and infrastructure industry
* Experience working with Computer Aided Drafting (CAD)
* Must be proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project)
* Must have the proven ability to design, engineer, estimate and develop a written and graphic representation of the company's proposed solutions utilizing the software resources provided by the company
* Must possess a high attention to detail, proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
* Low Voltage License (plus)
* Must be able to successfully pass a background check and have a valid driver license


* CTS-D Certification
* Experience with Visio and/or D Tools Software
* Experience with Unified Communications

Apply Now

Want to know what it's like to work at Smarter Systems?


After reading this article on Glassdoor, we decided to give you a little insider information about our company culture. We want to be transparent with future team members to make sure we're not only a good fit for them, but they are a good fit for us. Below you'll find a few answers to some of the questions we think are essential in the hiring process.

Smarter Systems team members
What was the last big achievement that was celebrated?

In 2018, Smarter Systems saw exponential growth, nearly doubling the size of our staff. We also celebrated the largest single purchase order in our company's history. We were awarded the highest sales growth for the Carolinas region from our partners at Biamp



What’s the dress code like here?
Our policy is "use good judgment" but always be presentable and professional. There is a casual dress code for the office. Team members wear jeans and less formal business casual clothing.  The Installation team wears Smarter Systems polos with jeans or khakis when they are in the field.
What activities do you offer for employees?


We hold potlucks each month to celebrate team birthdays. Throughout the year we do team building activities like bowling, picnics in the park, and offsite parties at local restaurants.

What was the biggest challenge last year and what did you learn from it?
The growth we’re experiencing is so exciting and has pushed us to expand in every area of the business.  Our processes are evolving with our growth. As roles move from general to specialized, inter-team as well as external client and vendor communications must be clear and focused on keeping everyone informed.
What do people on the team that I'd be joining do for lunch every day?
Any given day you'll find people eating in the break room, some running to grab a bite and even some who choose to sit at their desk. There is no expectation for lunch and depends on what you are comfortable doing with your lunch break.   
Does the company give back to the community? In what ways?
In 2018, we chose to give back as a group. We volunteered our time sorting food at Second Harvest Food Bank.